Vibe-Holdings Scotland

Good conversations
start here.

A clear place to keep customer calls, account links and next steps together.

✓Private caller workspace
Access is for the Vibe-Holdings calling team.

Team access

Sign in to the caller desk

Enter your caller desk PIN to continue.

Caller desk PIN

Your session is private and expires after 8 hours.

Customer operations

Caller desk

Keep every customer conversation clear, connected and moving forward.

UK time

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Calls logged0

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Needs attention0

Security alerts0

✓

Resolved0

Recent conversations

Call log

⌕

Customer	Call	Status	Agent

☎

No calls match yet

Log a conversation to start the call book.

Customer support

Log a call

Customer namePhone numberEmail addressWhen the call is saved, we’ll email a thank-you and call reference.Call typeReasonFollow-up timeCall summaryOutcome / next step

Customer records

Find an account

⌕

Search by the customer’s account email to view linked billing and payment details.

Account emailLink reasonThe customer receives this reason in an email notice.Attach to a call (optional)

Customer protection

The email includes a one-time link. If the customer reports an unexpected link, a security alert appears in the desk.

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Account details

Search for a customer email to review account status, payment history and previous links.

Customer security

Account link alerts

A customer has reported that an account link may not be theirs.

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No active security alerts

New customer reports will appear here as soon as they are submitted.